For best results we recommend the following:
Hot Weather Notice: If you have received an online order, please check that the temperature of the contents of your box, upon arrival, is below 5°c.
These products should be refrigerated immediately and kept below 5°c.
All our food should be used by the use by date shown or within 48 hours for pies.
All our products are made fresh. Pies, mash & Liquor can be frozen if required for up to 3 months.
We do not recommend freezing eels.
We recommend that frozen products should be defrosted in a refrigerator and only reheated when they are thoroughly thawed.
We recommend that you place the pies on a clean baking tray, crispy tops up. Sprinkle a little drinking water over the top of the pies and place in a pre-heated oven at a medium temperature for 15-20 minutes. The core temperature must reach over 75° c for at least 2 minutes. This should be checked using a thermo probe.
Place the pies on a clean non-metallic and ovenproof plate. Heat for approximately 3 minutes on full power. The core temperature of the pies must reach 75°c for at least 2 minutes. This should be checked using a thermo probe.
For best results, whilst the pies are heating, turn the grill on high. When the core temperature has been reached in the microwave, splash a little drinking water over the top of the pies and place under the grill for 1-2 minutes to crisp up the tops.
Please note that re-heating times are approximate as ovens vary and you may need to adjust the cooking times accordingly.
Liquor may be reheated to boiling point in the microwave or on the hob. We recommend heating with a balloon whisk, if it is necessary to thin the liquor, then add a little boiling water, if it loses its taste slightly then add a little salt.
Should you require any further assistance, please do not hesitate to contact the shop on 020 7703 4974.
Stewed Eels may be gently reheated on the hob until thoroughly warmed through. Gently stir taking care not to break the pieces of fish.