For best results we recommend the following:

Hot Weather Notice: If you have received an online order, please check that the temperature of the contents of your box, upon arrival, is below 5°c.


These products should be refrigerated immediately and kept below 5°c.

All our food should be used by the use by date shown on delivery information, or if purchased in the shop within 5 days of purchase.


All our products are made fresh.  Steak pies, Steak and Kidney pies, fruit pies, mash & Liquor can be frozen if required for up to 3 months.

Vegan pies cannot be frozen.

We do not recommend freezing eels.

We recommend that frozen products should be defrosted in a refrigerator overnight and reheated when they are thoroughly thawed.




We recommend that you place the pies on a clean baking tray, crispy tops up. Sprinkle a little drinking water over the top of the pies and place in a pre-heated oven at a medium temperature for 15-20 minutes. The core temperature must reach over 75° c for at least 2 minutes. This should be checked using a thermo probe.



Place the pies on a clean non-metallic and ovenproof plate. Heat for approximately 3 minutes on full power. The core temperature of the pies must reach 75°c for at least 2 minutes. This should be checked using a thermo probe.

For best results, whilst the pies are heating, turn the grill on high. When the core temperature has been reached in the microwave, splash a little drinking water over the top of the pies and place it under the grill for 1-2 minutes to crisp up the tops.

Please note that re-heating times are approximate as ovens vary and you may need to adjust the cooking times accordingly.



If you have frozen the liquor, please allow it to thaw naturally first.   You will find that the liquor will separate once defrosted and will be jelly-like if chilled but can easily be brought back together by following these instructions:   We recommend heating gently, either on the hob or in the microwave,  and periodically whisking with a balloon whisk.   If it is necessary to thin the liquor, then add a little boiling water, reheat fully, and whisk again.   You may wish to add a little extra salt to taste.

Should you require any further assistance, please do not hesitate to contact the shop on 020 7703 4974.


Stewed Eels may be gently reheated on the hob until thoroughly warmed through.  Gently stir taking care not to break the pieces of fish.