Posted on September 25th, 2015
Borough Licensed Outlet Closure
After just a short time, we regret to inform you that the Arments licensed outlet next to Borough Market is closing from September 27th, 2015.
What’s happened?
The outlet got off to a roaring success in its first few weeks. As with any new business it wasn’t without its teething problems and required adjustments and a bit of tweaking here and there in order to bring it up to the usual Arment Pie and Mash standard that you have all come to know, love and expect!
Unfortunately, not all the requisites we had were being met, and this became even greater when our Licensee didn’t adhere to the agreement drawn up between us. As it was not our business, we were unable to take the full control that it required to make things work effectively, smoothly and most importantly as we would want it to run.
Finally, Arments served Notice on the Licensee on September 25th 2015, for breach of contract, and the managers whilst doing their best and working long hours, decided to resign from their positions and close the outlet as of September 27th 2015.
We can only apologise to those of you who have been inconvenienced in any way. We thank those of you who have supported us in our licensed venture and those of you who have given us constructive feedback.
As with everything in life, we are putting this down to a learning curve and taking the wisdom we have gained into the future! In the meantime, our shop in Westmoreland Road will be open to serve you as usual on Saturday September 26th 2015. Please note our autumn holidays commence on Sunday September 27th and we re-open as usual on Tuesday October 6th 2015.
Please come to kent. Kent is seriously lacking a decent pie and mash. We have a van that comes weekly to us local (not arments quality unfortunately) and on one visit I got talking to three other customers. All old boys local to manner… the custom is here. They all knew of arments. On a facebook post I asked the local selling community about pie and mash and over 300 people were interested… so many people leave south lomdon and relocate to kent. .. all we need is our bestest food and much loved past time.
Thank you Amy. All we can say at the moment is we still have plans for the future!
Would you consider looking into the costing of
Opening a branch in Canterbury, Kent.
There are a number of restaurants and take aways covering most of the worlds cuisine.
Canterbury is known for its high student population, also it’s ex Londoners.
A large number of people come to Canterbury for their shopping via day trips from other coastal towns and surrounding areas as there is a wider range of outlets already established here.
Although as I mentioned above there are already a number of restaurants/takeaways already here, most of which are fast food based.
You so often hear of people say how they miss going in for a pie mash. I have when involved in the conversation mentioned that you provide a postal service but often the reply is the same, “it’s not the same as just popping in to sit down and eat though.” Being from London myself I sort of understand the meaning behind it all. Having pie mash was a tradition growing up. Going shopping meant popping in half way through to have 2n2.
Our favourites are all frozen. You can’t get jellied eels in Canterbury unless you want to either travel miles,wait for them to defrost or book in at an over priced restaurant where they mess about with it too much.
There’s a little gold mine here waiting just for you. Send someone down to have a look.
Thanks for your email Emma. As said before, we still have plans for the future, watch this space….!
I must admit I went there once and was shocked at the price difference. Pies were of same quality but mash and liquor wasn’t and it was cold. Still nice though.
Hi Tommy. Thank you for your comments. Our Licensee at the Borough outlet set his own pricing in line with the area, due to higher rents and rates etc. We made the pies for our Licensee at our Westmoreland Road shop, Walworth SE17, where you can enjoy one of the best pie and mash dinners London!
Yes Please come to Kent ! (Welling / Bexley)
what a shame the borough market branch has closed, I ate there on two occasions and really appreciated eating an Arments pie again. Previously I had been restricted to eating pie n mash from another chain due to it’s location, but with the opening of the borough market shop decided to make that my pie n mash shop of choice as I always preferred Arments pies to any other, the liquor is also better. Shame they weren’t selling sarsaparilla.
It has to be said I wasn’t mad on the vinegar (I don’t think the vinegar should be malt vinegar, just a non brewed condiment with added chilli seed is better)
Brian thank you for your comments.
There were no problems with the food or service the few times I did eat there and the shop will be missed. However I would like to bring a few things to your attention. The flyers given out were just a waste of time. You had to search for the words ‘pie n mash’. The flyer was geared up for Londoners and cabbies but neither really pass through to Borough market. There is no parking for cabbies in day and they are too busy at London Bridge to be sitting eating. The main customers are tourists and they would not know of your other shop so your logo etc is meaningless. You simply needed a pic of pie and mash with something like ‘traditional London pie n mash’ . Someone got the marketing totally wrong. Shame because the food was great. One thing I didnt like though was that staff stood outside smoking and that’s off putting.
Can you look into shipping in bulk to Perth Western Australia.
There are heaps of shops who sell British products only, pie mash would sell quicker than you could get it here…
Thanks for your comment Steve. Unfortunately, we are unable to send out to Australia at the moment 🙁
Would be nice if you could set up a little kiosk either outside or inside the Den, as us Millwall fans love our pie and mash. In fact for Saturday games, my pre match routine is to come to Arments a few hours before kick off. But I reckon it would be a big success down at the Den,
I’ll pass your message onto Roy Darren…we already supply the Director’s box with pie and mash!